Frequently Asked Questions

Answers to the questions you might have, the questions you didn’t ask, the ones you thought you knew, and the ones you never knew you dont know. You know.

The App Experience

Can kids log in themselves?

Yes. They use the shared family pin or QR code. Each child’s actions are tied to their do’er profile, so you can track who did what.

Do my kids need their own devices?

No. You can use one family tablet or phone in 'family view', or let kids log in on their own device using the shared family code.

How does the app motivate kids?

Every completed task rewards 'points', shows a fun celebration, and updates their balance instantly. Kids love seeing their progress!

How do kids complete tasks in family view?

Kids tap a task, select who did it, and instantly see their updated balance with a celebration screen.

Can more than one person complete the same task?

Yes, each task completion is logged individually. For example, if two kids feed the cat at different times, both can earn points.

Can kids see each other’s balances?

Yes, in family view all do’ers and their balances are visible. This helps motivate kids by showing progress side by side.

What happens after completing a task?

The do’er earns the set points, their balance updates automatically, and they get a fun 'Awesome job!' message with confetti.

Is there a mobile iOS/Android app?

The mobile app is in development as will be available very soon.

Managing Your Hub

What if I make a mistake when entering points or payouts?

Admins can edit tasks and delete completed tasks or payouts from Activities. This lets you correct mistakes quickly.

Can I change my profile details?

Yes. In 'My Profile', you can update your name, email, or password.

Can I reset or change the family pin?

Yes. In Preferences, you can generate a new pin at any time. Share it with your family so they can log in again if needed.

What happens if I delete a completed task from Activities?

It’s permanently removed from the log and from the do’er’s stats. Use this if something was logged by mistake.

How do administrators work?

Administrators are adults who manage the hub. They can add/edit tasks, manage do’ers, approve payouts, and see activities. You can invite more admins from the 'Administrators' settings.

Can I customize points or currency?

Yes. In 'Preferences' under Settings, you can rename your family hub, choose a custom currency label (e.g., ‘Screen Time’ or ‘Coins’), and even add an emoji to represent it.

Can I see what each do’er has done?

Yes. Click on a do’er to see their personal activity history, including completed tasks, points earned, payouts, and overall stats like total earned and total paid out.

What does the 'Activities' section show?

Activities is a timeline of all completed tasks and payouts across the whole family hub. You can filter it by tasks or payouts, and even delete items if needed.

How do I invite my family to join?

Use the 'Share' function. You’ll get a QR code and a family pin code. Family members can scan the QR or enter the pin to join your hub in the app.

How do points work?

Each task has a value. When a do’er completes a task, those 'points' are added to their balance. Parents or administrators can later pay out these 'points' as rewards. You can set you own currency - 100 percent flexible.

What is a payout?

A payout is when you convert earned points into a real reward. For example, if points represent screen time or pocket money, you can reduce a child’s balance when they ‘spend’ it. You can choose the amount and add a description (e.g., “1 hour screen time”).

Can I edit or deactivate tasks?

Yes. Click the edit button next to any task. You can change its title, points, description, or emoji. Use the toggle to activate or deactivate a task. Deactivated tasks stay saved but won’t show up for do’ers.

How do I create a new task?

In the 'Tasks' section, click '+ New Task'. Give it a title, set the number of points, optionally add a description or emoji, and decide if it should be active. Active tasks are available for do’ers to complete.

Can I edit or remove a Do’er later?

Yes. From the 'Do’ers' list, you can edit their details or remove them entirely. Removing a do’er deletes their balance and activity history, so be careful.

How do I add a new Do’er?

Go to the 'Do’ers' section and click '+ New do’er'. Enter their name, pick an emoji/avatar, and choose if they can complete tasks. Once added, they’ll appear on the list with their own stats.

What is a 'Do'er' in Tasks ’n Chores?

A 'Do’er' is any family member who can complete tasks. You can add kids, parents, or anyone else in your household. Each do’er has their own balance and activity history.

Can I customize rewards?

Yes. You decide what points represent: screen time, pocket money, or even family privileges.

How do I share tasks with others?

You cannot share specific tasks. But you can share the task view. There are two ways to dot it. In the administration you can use the share button to either send a link or have a device scan the shown QR code. Remember to share your family pin code aswell.

How do I view completed tasks?

You can see all completed tasks in the activity section of the administration.

How do I delete tasks?

Deleting tasks is easy. Find the task you want to delete and click the edit button to the right. Here you will find a delete button. Rest asured that deleting a task will not affect previous completing - no one will be deducted if you delete tasks.

How can I edit my tasks?

In the Tasks section of the adminstration you'll find the complete list of tasks. Clicking the edit button to the far right will take you to the task you want to edit. That's it. Easy Peasy.

How do I add tasks?

In the Tasks section in the administration you will find a green"New Task" button on the top right. Click it and fill in title, emoji, value and if needed a description. You can also toggle whether the task is active or not.

Account and Billing

Is there a limit to tasks or do’ers?

There are two tiers. Small Family Plan and Family Plan. The Family Plan has no limitations, while the Small Family is restricted to 2 do'er and 10 tasks.

Can I cancel anytime?

Yes! You can cancel your subscription at any time. Please note: cancellations take effect immediately, and we do not offer refunds for the remaining period.

Is Tasks ’n Chores free?

You can try it for free. To unlock the full family experience, we offer a subscription.

Technical Stuff

How can I contact support?

If you need assistance, you can contact support through the 'Customer Support form' found in the footer on the website. Here you can submit a support ticket. Our support team is available to assist you with any issues you may encounter.

Support Tips

  • Provide detailed information about your issue.
  • Check the FAQ section for common questions.

Privacy

Is my family’s data private?

Absolutely. Only your invited family members and administrators can access your hub.